What We Collect and Why We Collect It
We collect the information you provide when you register — your name, email address, mobile number and account credentials. When you make a deposit or withdrawal through bKash, Nagad or Rocket, our system logs the transaction reference and wallet identifier to verify the payment and reconcile
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your account wallet. We do not store your full bKash or Nagad PIN; we only retain the transaction confirmation token our payment processor returns. Beyond payment data, we collect device type, browser session data and IP address to maintain account security and detect unauthorised login attempts.
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If you contact our support team, that conversation record is also retained. We use this data to operate your account, process withdrawals, respond to queries and meet our obligations under applicable law. We do not sell your personal data to third-party advertisers. Data is shared only
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with the payment processors, fraud-detection services and technical partners required to run the platform. Your continued use of our services constitutes acceptance of this policy. If you are accessing from Bangladesh, availability of services depends on your local law and the eligible regions we serve at
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any given time.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.